Effective Date: March 1st, 2025

Dr. Samm Pryce ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you participate in our SMS messaging program and interact with our services.

1. Information We Collect

When you opt into our SMS program or interact with our services, we may collect the following information:

a) Personal Information

Your full name

Your phone number

Your email address

Any other information you provide when signing up for the program or through direct communication

b) Technical Information

Device information (e.g., phone type, operating system)

IP address

Browser type and version

Usage data related to how you interact with our website or SMS program

c) Communication Data

Message history, including the content of messages you send and receive

Opt-in and opt-out status

Consent records, including timestamps and source of consent

2. How We Use Your Information

We use the information we collect to:

Provide you with appointment reminders, health-related updates, and educational content

Send marketing and promotional messages (only if you have explicitly consented)

Improve the quality and delivery of our SMS messaging program

Respond to customer service inquiries and provide support

Ensure compliance with regulatory and carrier requirements

Prevent fraud and ensure platform security

Legal Basis for Processing

We process your information based on the following legal grounds:

Consent – When you voluntarily provide your phone number and opt into our SMS program

Legitimate Interest – To improve our services and protect the integrity of our messaging program

Legal Obligation – To comply with applicable laws and regulations

3. Sharing Your Information

We value your privacy and will never sell, rent, or share your personal information with third parties for their own marketing purposes. We may, however, share your information with:

Service Providers – Third-party vendors and partners who assist in delivering our SMS program (e.g., messaging platforms, carriers)

Legal and Regulatory Authorities – When required to comply with applicable laws, regulations, or court orders

Business Transfers – If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

All third-party service providers are required to maintain the confidentiality of your information and comply with applicable data protection laws.

4. Consent and Opt-In Requirements

You may provide consent to receive SMS messages by:

Signing up through our web form at https://drsammnd.funnelstreamcard.com/community

Replying to a text message with a keyword such as "JOIN"

Providing verbal consent during a consultation

You have the right to revoke your consent at any time by replying "STOP" to any message or contacting us directly.

5. Opt-Out and Unsubscribe

You can stop receiving SMS messages from Dr. Samm Pryce at any time by:

Replying "STOP" to any message

Contacting us directly at [email protected]

After you opt out, you will receive a final confirmation message stating that you have been unsubscribed. You will no longer receive further messages unless you re-subscribe by replying "START."

6. Data Retention

We will retain your information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, and operational requirements.

Consent records and communication logs: Retained for up to 24 months to comply with carrier and legal requirements

Personal information: Retained only as long as needed to provide services and fulfill business or legal obligations

Opt-out data: Retained for at least 18 months to ensure compliance with SMS consent rules

Once data is no longer required, we securely delete or anonymize it to protect your privacy.

7. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction, including:

Encryption – All data transmissions are encrypted using secure protocols (SSL/TLS)

Access Control – Access to your data is limited to authorized personnel only

Secure Storage – Data is stored on secure servers with multi-layered security controls

8. Your Rights and Choices

You have the following rights regarding your personal information:

Access – You have the right to request access to the personal information we hold about you

Correction – You have the right to correct any inaccurate or incomplete information

Deletion – You have the right to request that we delete your personal information, subject to legal and regulatory obligations

Withdraw Consent – You have the right to withdraw your consent at any time by opting out of our SMS program

To exercise your rights, contact us at:

Phone: 734-730-2265

Email: [email protected]

Website: https://www.drsammnd.com

9. Children's Privacy

Our SMS messaging program is not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe we have collected personal information from a child under 18, please contact us immediately.

10. Third-Party Links

Our website or messages may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we update the policy, we will revise the "Effective Date" at the top of this page.

If changes materially affect how we handle your data, we will notify you through our messaging program or other appropriate methods.

Your continued participation in our SMS program after an update constitutes your acceptance of the revised policy.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, you may contact us at:

Dr. Samm Pryce

Phone: 734-730-2265

Email: [email protected]

Website: https://www.drsammnd.com